Privacy Policy

Privacy Policy for the Achievements Tracker Twitch Extension

Effective Date: 2024-10-31

Introduction

This Privacy Policy explains how Achievements Tracker (“we”, “our”, or “us”) collects, uses, and protects information when you use our Twitch extension. We are committed to protecting your privacy and ensuring that your personal information is handled securely.

Information We Collect

Operational Monitoring

We perform operational monitoring to improve our service and ensure its reliability. This monitoring may include:

• Calls made to our backend service by streamers and viewers.
• Retention of operational logs of the backend for a period of 30 days.

We do not collect any reporting from the extension application running on your browser.

Identifiers

While we do not log IP addresses, Twitch identifiers may transit through our service during usage.

How We Use Your Information

We use the information collected to:

• Provide and maintain our service.
• Monitor and analyze usage to improve our extension.
• Facilitate the retrieval of streamer configuration data, which is managed through the Twitch Extension API and not stored by us.
• Ensure compliance with legal obligations.

Data Security

We take reasonable measures to protect the information we collect and process. Any streamer configuration data is handled in accordance with industry standards to ensure confidentiality and security during transmission.

Data Retention

We retain operational monitoring logs for 30 days. After this period, logs are automatically deleted from our systems.

Your Rights

Even if our systems are built to not persist any information, as a user of our extension, you have the right to:

• Access any personal information we may hold about you.
• Request deletion of any personal information we may hold about you.

To exercise those rights, use the contact email below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the new policy on our extension and updating the effective date at the top of this policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at twitchext[at]conceptoire.com.